There were lots of great articles in the the book Getting Real by 37Signals (now Basecamp). Here are two of my favorites.
What's Your Problem? https://gettingreal.37signals.com/ch02_Whats_Your_Problem.ph...
It Shouldn't be Chore. https://gettingreal.37signals.com/ch02_It_Shouldnt_be_a_Chor...