"“You know, I contacted the FCC. I contacted the [state] utilities commission, just for help because you couldn’t make any ground with Verizon, Cogent, or anyone,”..."
> Because Boegly uses a Citrix application for payroll data, and “Citrix doesn’t like packet loss,” according to Boegly, the process was failing. ... > “Any time you have packet loss over a Citrix connection, it’s going to dump you,” says Boegly. “And that’s exactly what’s happening in the middle of the process. It has to then be started all over again and then begin the transfer process to get it to connect.”
If accurate, it sounds less than optimal.