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Comment by naiyt | Hacker News Reader

So if you have an existing DigitalOcean account, it makes it seem like you can't apply the promo code to it. But I shot off a ticket to DigitalOcean's support, and they applied the $100 promo to my account within 5 minutes. So definitely send them a message if you have an existing account that you would like to have the credit applied to.

Awesome pack, and great service from DigitalOcean as well.

Also of interest is that my account is apparently already flagged as a "student account" since I've gotten the 5 free private repos in the past with it. Which means once I hit "Get your pack" it immediately gave me access.

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I have just redeemed the code in my DO account and it worked on the first attempt. I think they have fixed the issue. To any students out there: try first before reaching out to support, they are busy men/women.

Yep, my code redeemed immediately. They even changed the copy to reflect this: "You can redeem your offer code using the link above, even if you have previously redeemed a different DigitalOcean promotional offer, credit card required for activation"

Where are you reading this? I was not issued any codes.

This should be no problem at all. If you have already applied a promo just let support know and they will be able to get folks figured out and moving forward.

Happy coding!! <3

Hm, that's nice of them, although this page states you aren't allowed to do that: "Keep in mind that we only allow one promo code per account, so if you’ve redeemed one in the past you may not add another. To see your promo code history please visit your billing page."

https://www.digitalocean.com/help/pricing-and-billing/

I don't know if GitHub added it afterwards, but when you click to get the promo code from DO, they say underneath

"Contact DigitalOcean support with your unique promo code if you have previously redeemed a promotional offer, credit card required for activation"

I had the same issue and just opened a ticket and within 15 minutes I had the credit added. It sounds like I am not the only person either.

We're making an exception to our existing policy for those who wish to participate in this program.

Cool, much appreciated!

The input box doesn't come up for me, all I get is "The promo DIVEIN10 for $10.00 was applied to your account." which if I remember correctly, was when DO did codes over Twitter quite a while ago :p

Go to cloud.digitalocean.com/support and create a new ticket, giving them your promo code and asking nicely, and they'll put it through promptly in my experience

Yeah, you'll have to contact DigitalOcean support to redeem the code if you already used one on your account.

The message underneath the code on Github's page tells you to do just that. I did the same thing. DO's support has definitely improved since I last used it.

You could get it! cloud.digitalocean.com/user_payment_profiles and put it in at the bottom!

Took them no time at all to add it to my existing account, thanks for the tip!

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