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Comment by mp99e99 | Hacker News Reader

Hi,

The spirit of this is to avoid abuse on our cloud. If you don't feel comfortable providing us with contact information, we're probably not the place for you. I'm working on the AUP tomorrow, the cron/background services doesn't make sense or the RAM.

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So you tried to launch this with great fanfare and couldn't be bothered to review your AUP? Or the copy in most sections of your site (typos, unmatched tenses, random spaces or lack thereof)?

Why should I trust you with my information if you can't even handle your own?

What kind of abuse do you think it is preventing? How does it prevent abuse from anyone but the least motivated abuser? If I wanted to abuse your service, I could pay people $0.50 on mechanical turk to register accounts for me (indeed this is a fairly common low-skill-low-reward task on mturk).

I'm sorry but this plus the launch of your HIPAA hosting, which was also plagued by typos and wrong ToS, doesn't inspire any sort of confidence in your abilities at Atlantic.net.

It's sad that nobody reads AUPs, not even the people who write (or rather, copy/paste) them.

> If I wanted to abuse your service, I could pay people $0.50 on mechanical turk to register accounts for me

LOL. You want to use 1 petabyte for cheap?

They're offering a Terabyte for 0.99 cents. It doesn't seem like too much of a stretch to assume that they'd be most attractive to people who wanted lots of capacity for a low price.

If using the service that Atlantic is offering is going to somehow bankrupt them, then perhaps they shouldn't offer it.

Upload rate would probably be restricted making it unviable as say a download server

Thanks. I just sent in a query about that to your support email. How would you feel about someone who bought a large number of $0.99/month instances, all of which had lots of network traffic with each other and were often compute-bound? Like the things one routinely does on Amazon AWS.

(I'm exploring the possibility of a new kind of service which requires each user to have their own private cloud server, with all the cloud servers talking to each other.)

Can't handle it right now; we just launched and we're limiting one per customer to try to accommodate everyone.

I don't feel comfortable sharing my phone number with businesses because I have seen what they do to my email inbox.

This has nothing to do with me being untrusthworthy and everything to do with _you_ being untrustworthy. Work on changing my perception of you, or don't.

Looking forward to reading the new one. I have been evaluating your company for a month now and had decided to move some sites over, however as your AUP is written they would be in violation (cron jobs).

this was fixed, cron restriction removed.

mp99e99,

I ran nginx as proxy + one web app in a DO instance. CPU usage always < 2% for the whole system and serving 20-40GB of mainly html,js, css, json per month.

Do you consider the web app as background services?

Is it ok to expand my next server instance to your solution per your biz model/AUP?

BTW, just checkout your price, features pages, like your medium instance features/price.

yes

yes, we're fixing the AUP today to remove cron jobs.

web app is acceptable. Sounds like a great use for one of our servers!

I'm about to get signed up and start recommending this to a few small business, I'll be looking forward to this change on the AUP. Thank you for your response.

thanks, its updated. Cron and a few other things removed. I think you'll find it acceptable now.

Thanks to everyone who pointed this out.

That's good... the cron job thing (which is bizzare by the way) is a show stopper for me but if that changes I'll be spinning up several servers for sure.

Who wrote this? Why did something about cron jobs even make it into the AUP?

Shared hosting providers often don't allow background tasks, so I'd guess that's where it came from.

Why does 'your' AUP contain the same errors present in an AUP written in 2007?

https://web.archive.org/web/20141001003619/http://www.pslhos...

Edit: Jesus the more I dig into this the more worried I become about what the hell kind of business you're running. Assuming you're on the only one to use the `mp99e99` handle with any regularity, I'm greatly concerned.

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