I work in IT at a major Canadian University. I hear what you are saying, but the solutions provided by universities IT departments are usually sub-par to completely not useful. There have been attempts in the past to partner with other schools and develop solutions jointly but are often cost over run disasters.

It is really hard to attract any top development talent, or even try and convince current employees to stay up to date with current trends. Lots of development teams are stuck in old waterfall mentalities on huge java stacks.

We have laws that protects students data and doesn't allow us to host student or even employee information on U.S. servers. Provincial laws and mandates handed down from deans because of the Homeland Security Act hinder the use of any sort of SaaS's. It makes it really hard and disheartening to provide and develop good solutions.

I can't suggest someone go use certain survey tools, or use mailchimp to handle a small campaign for example. I am not supposed to promote the use of Google Drive or Dropbox for day to day use with other staff because of fear they will start storing data they aren't supposed to on it. We often end up with sub-par self hosted copies of great applications, but no one wants to use them. Google classroom looks really cool but there is no way any schools in this province would be allowed to use it.