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Comment by zghst | Hacker News Reader

I know my opinion isn't in line with the positive feedback loop culture on HN, but this phone looks like a joke!

I feel like hardware keyboards on mobile devices are archaic and overhyped. I know it's Blackberry's key thing, but instead of trying the same old tired keyboard, why not embrace the software keyboard with some innovations? They could do some research in ultrasonic haptic feedback, shape shifting displays, even something as far fetched as claytronics to replicate the the textures and friction of everyday objects.

If you like or have to use Blackberry, I guess this is the phone for you, but otherwise how can anybody want to choose a painfully mediocre device? I don't feel sorry for their slow fade into obsolescence.

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Would you care to elaborate more on what about BB 10/BB OS 10 is mediocre?

Edit (after response below): I should add the only item I can think of is Apps but they are working on wrapping Android items.

Edit 2: z30 - sunspider - tinyurl.com/pt6gjrw

Not him, but the biggest and obvious one is the ecosystem. There are no apps for the bloody thing, and the most charitable thing I could say about the Android support is that it's weak and half-baked.

The device and OS itself is solid, but nobody cares if there are no applications for it. A smartphone without apps is not substantially different from a circa early-2000s feature phone with worse battery life.

Web performance is not very good with the built in browser. I ran comparative performance tests of it with Sunspider and found it was not much better then an IPhone 3GS

It's extremely disjointed, there are too many ways to do things and they aren't very intuitive, like previewing notifications, revealing the context menu from swiping down, the quick settings swipe with two fingers, accidentally swiping left back home/multitasker. Also:

Global Search. How do you do a global search on Android? On Android it's right on the home screen, with iOS it's there on the home screen but a little hidden.

Privacy/Permissions. How does one control the privacy settings on their device and know/control which app is accessing what? Android has permissions management per app, iOS has privacy management in its settings. They are both easy and clear to access and modify.

Backups. iCloud is essentially perfect, very futuristic, it backs up almost everything wirelessly; Android is great because all your data (contacts, calendar, photos, etc) is with Google and easily sync to your device, although I am unsure if it as robust as iCloud which essentially keeps a carbon copy of your phone.

Easy unlocking. The newest iPhones have TouchID, just tap and unlocked. Android has had patterns since forever and it has face unlock, also the newer Samsung phones have finger print unlock as well. It can be very frustrating typing a passcode each time you want to unlock your device.

Design and detail. Google and Apple are giving me the chills in this arena. iOS has always looked great and Material Design is hands down the best design language I've seen this year, sometimes I get a little envious of the design vs iOS. Google did an amazing job with that. Blackberry on the other hand has a design that is old that doesn't look like it's had the amount of thought that its competitors have. Apple, Google, and Microsoft not only understand how to make something that looks good, but also something that is intuitive, delightful to use, and focused.

Interoperability with existing services and devices. What if you have a PC or Mac or a tablet? How well will your Blackberry play with them? Apple devices work best with other Apple devices, but seeing that Google and Microsoft have extremely strong and versatile services, their products will work well on iOS. Android devices use Google services, which work well across platforms. MS devices use MS services which work well on Windows devices which are everywhere.

Strong commitment to platform services. Apple keeps building new services. Google is always building new services. Microsoft is now building new services. They all have a relentless command over their platform and show commitment to making their services better and useful. Siri, Google Now, Cortana, all compete with each other, all very strong services. Apple, Google, and Microsoft are simply the only companies with the resources to do things like these.

Always something around the corner. These companies work hard to make sure they keep us on our toes, this year I was impressed by Swift by and Android L by Google, I'm looking forward to Windows 9 from Microsoft.

Changes the industry and world. Apple, Google and Microsoft's changes are a shockwave throughout our lives. Collectively, they have an enormous power over billions of people and are changing lives every day. For instance, now that they've chose our Health and wearable devices as the new battlefield, we will probably see a massive changes of healthcare and fitness.

Wearables and Health. Stated previously but I can't emphasize this enough. We are all underestimating the power of wearables and the next few years will yield amazing technologies and transformations.

Home automation. For now the media has forgotten the release of HomeKit by Apple and how there are no products that support it right now, but boy am I excited to tell Siri to turn off my lights. I imagine Google will be doing interesting things with Nest and Microsoft has been toying with Home Automation for decades. This will be extremely interesting...

Free stuff, good customer service. I love all the free software from Apple (iWork, iLife) as well as the free repairs and replacements! I love Google Voice/Hangouts, Google Authenticator (app and server), Chrome and countless other really geeky Google services and advancements. Microsoft doesn't give me anything free that makes me joyful, but they are becoming a much more responsive company.

Tons of support. Because these companies have big platforms its not hard to discover if someone else has a problem (and solution) as well. Also they are quick to take care of issues.

Not going anywhere. I am sure that these companies will be around in the year 2100. I can keep some of my products as old relics. They will be in textbooks. I want to be on the right side of history.

These are many, but few out of the many reasons I think Blackberry devices seem painfully mediocre.

Edit: formatting and grammar

Previewing notifications: swipe up.

Reveal context menu: Touch the time.

Global Search: The home screen has a call, search, camera

Privacy\Permissions: Application Manager -- However all platforms really suck at this and a 3rd party app is necessary.

Backups: For Applications, it doesn't do it yet but if you backup using Link you can. For e-Mail (Calendar, Contacts), ActiveSync is supported.

Patterns: Might be a security requirement but I agree.

Design/Detail: Okay they fail hard here because settings is not alpha order, and many other things. However, navigating icon screens with that mini bar is pretty nice.

Interoperability with existing services and devices: It works really well with Windows, BlackBerry link mounts a network drive over a shared wireless network. BlackBerry Blend released on 24th does Windows/Mac and will probably make it the only platform which lets you use your phone from your PC, if it is as advertised.

Wearables and Health: Android is going to struggle here because of the security of it's platform with Health. BlackBerry has investments in several health companies. However, wearables they don't see to be going into.

Home Automation: If it runs on Android, it runs on BlackBerry, in many cases.

Free stuff/customer service: BBRY loses here but Google doesn't offer customer service. Google offers forums by dedicated people however.

Tons of support: CrackBerry was a decent resource but with BB10 you have to be on your own. After all the platform was completely rebuilt. A company with a "Ship or Die" ultimatum basically. We are only at 10.2 and the amount of changes each update brings is pretty fast. I expect many of the other items you have mentioned to get added. For example, adding quick settings is new, the flashlight, easy alarm management from quick setting, multiple alarms. Items are changing after each update, features being removed, changed, added. Swipe up does what swipe down used to do and so on and so forth.

Not going anywhere: Yeah you win there.

Platform of services: BlackBerry had BBM Chat which was pretty good. With the BlackBerry 10, and video/voice chat it has a communications platform. The Hub is pretty awesome to centralize communications, I don't think anyone does it better, however, their notifications suck. BBM has screen share. Channels is like "twitter/facebook" pages for companies. You have Voice Control for Siri, BlackBerry Link for ITunes, Blend to run on Windows/Mac.

BlackBerry developer documentation is not as good but their entire developer platform is easy to navigate/learn/install and easy to get started. It currently has only one main version to develop for so easier to manage development cycles. This is why Android fails with it's rapid development and lack of application support across versions.

The Hub is centralized communication.

Runs Android applications. ActiveSync. Personal/Work Space, run your own BES server and setup your company on the personal side and yourself on the private side. Manage your kids mobile devices using your own "BES installation and for free"

BlackBerry link mounts a network drive for your device over wireless connection.

They have QNX which is in cars.

The only platform to have their own security management application. Microsoft has ActiveSync but it isn't as robust as BES/AirWatch/Meraki.

Lack of apps, however, this is going to change slowly if adoption increases. However, Android applications work.

The camera is not the best.

Settings are not in alpha order.

Blackberry Protect doesn't protect.

Android applications are 90/10 whether they work or not.

Settings are buried all over the place.

Default e-Mail client and reply.

Edit: Forgot BlackBerry Blend in list of positives.

IMO, the problem is that the only people still buying BlackBerry phones are the die-hards who want their hardware keyboards.

The Z10 was a BB10 device that did have a touch-screen keyboard, and its sales were pathetic.

I think it's more the enterprise / business customers than the keyboard users.

The Microsoft + Nokia partnership has been gunning hard for Blackberry's market. Blackberry OS marketshare is almost half what it was last year, while WP has almost tripled.

> I know it's Blackberry's key thing, but instead of trying the same old tired keyboard, why not embrace the software keyboard with some innovations?

Isn't the software keyboard old and tired by now? Whether or not you happen to like the result, Blackberry embraced innovation -- e.g., in the keyboard, screen, and OS -- much more than their competitors, who now struggle to differentiate themselves.

Well for one you can type in nearly any language on a software keyboard. Lately I've been using my French and Spanish keyboards to talk to friends and family, I like the predictive features.

I don't think current smartphone vendors are struggling to differentiate. Apple is Apple, the experience and seamless integration across its products, Google is Google, data and democratization of power to its users, MS is MS, late to the party but making very good investments in its platforms so they're not a sinking ship (particularly Windows Phone).

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