Hacker News Reader

Comment by alttab | Hacker News Reader

This blog post may have been worth millions of dollars in sales for Acme if we knew the actual context.

Acme has chosen to provide a better value prop. They use this to justify their additional cost 100 times a day. The CEO noted that the value prop was subjective (does your company value XYZ?), and simply justified the gap. It's not magic, its logic.

View on HN

Would have loved to give the name, but the founder asked not to be named. Sorry about that. It was his email, so I deferred to his judgement.

Thank you for respecting their choice, though I'm concerned they've done themselves a disservice somewhat by missing out on free publicity, especially for something as glowing as this.

If the author of that email reads this I do hope you claim ownership so that I can reward your company with my patronage.

Maybe Acme is afraid of exploding into too much volume, and not being able to provide that aforementioned exceptional customer service.

Maybe they just choose to be humble and let their actions do the talking!

Either way, this to me is speaking volumes to the type of company this is, but I do share your desire to know what the name of the company is.

Or maybe Acme is afraid that FooCorp will refute their argument about a so-called "race to the bottom"... Maybe, just maybe, Acme is lying about "customers [...] switching to Acme in droves "...

I am not really impressed when a potential supplier is bad mouthing competition to get ahead of the pack. I would have a hard time trusting them, and being confident that at some stage they wouldn't bad mouth my company if I was no longer a client for XYZ reason later on....

Reply on news.ycombinator.com