Why the gnashing of teeth? Yes, privilege is real, but they had to pick some place to do it, and it's a hell of a lot better to have it online and for free than to not have it online and for free.
No gnashing of teeth, just a deep empathy (I was homeless/street-sleeping when young) with people who feel that they are (for whatever reason: geographical, socioeconomical, gender, racial, etc) lacking in privilege and locked out.