I don't have the hard numbers to back up the cost question, but I believe one contributing factor to the claims appearing "naive/disingenuous" to you may stem from the fact that you may be looking at the language Go from a totally different perspective than the creators when they first envisioned the language (I could be very wrong in this regard):
"Go was designed to address the problems faced in software development at Google, which led to a language that is not a breakthrough research language but is nonetheless an excellent tool for engineering large software projects"[0]
They go on to list some concrete points on the type of problems they are trying to solve:
- slow builds
- uncontrolled dependencies
- each programmer using a different subset of the language
- poor program understanding (code hard to read, poorly documented, and so on)
- duplication of effort
- cost of updates
- version skew
- difficulty of writing automatic tools
- cross-language builds
So while I can see generics helping their goal of, say "duplication of effort", I can also see it negatively impacting bullets "different subsets of the language" and maybe "poor programming understanding" since debugging generics can be extra-painful.
I might not agree with the way they value generics but to me, it does seem reasonable given their design vision and goals.
[0] https://talks.golang.org/2012/splash.article