It's interesting how the dynamics work these days, and how Amazon just doesn't seem to be getting it.
People are perfectly happy to sign a 2-year contract on a well-designed fully-rounded functional phone, they do that by the tens of millions. They even pay $200 to get the phone. The phone has become personal, and also a necessity as you go through the day. Going through 2 years on a badly designed phone just because somebody gave it to you for free doesn't really makes sense anymore.