The Capital City Weekly has a good article about the recent incident, which also includes a short history of communication cables in Alaska [0]. Basically a few companies built seabed cables in southeast during the dot com boom, and then there was too much capacity for a while. One company went bankrupt and another company attempted to buy all the capacity, but concerns about a monopoly prevented that deal from going through. Now when there's an outage, companies can lease access from each other until the broken cable gets repaired.
The currents in our coastal channels are significant, with 8-12 foot tidal swings. Those currents, combined with the silty and rocky nature of the ocean floor in much of southeast, makes for a pretty abrasive environment. Add to that a lot of bottom fishing and anchoring, and cables get broken.
As a resident of southeast, I'm happy for the redundancy!
[0] http://www.capitalcityweekly.com/stories/081314/new_12153949...