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Looking at the site it’s basically using popups in your app or website and we all know how much we like them.

Yes it is popups, you're right about that.. but we tried to take a better approach:

- single question only - max 4 questions - strict character limits - only one question per poll, no long multi-page surveys (we hate those long survey money surveys too) - etc

Also letting game and app devs customize the look and feel with custom graphics and borders etc so it feels native as possible

ie- better fit for mobile apps and games

We built something similar for a photo app and our fashion app. Worked great to get details such as what types of content people were looking for. We also headed towards a slightly different path. We had simple polls, but also built in 1 to 1 communications. Essentially like a built in messaging service on top of the polls. Never pushed it to anyone else and only ever used it for our own apps.

That's pretty cool, especially the 1 to 1 communications.

We're thinking about adding that reply and inbox so you can keep it on the conversation going and help users out with problem or ask for more info..

I think Intercom just added something like that for iOS too..

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