Don’t Want Me to Recline My Airline Seat? You Can Pay Me
nytimes.com
nytimes.com
I bet no one has ever made that offer. Saying that "oh, no one has offered to pay me to stop something, therefore people can't care all that much" is the Homo Economicus fallacy gone wild. Would a majority of people accept that deal, if someone brazen enough actually offered? I doubt it. It would just cause needless conflict in a small space where everyone is stuck together for hours and hours, which is why people don't do it in the first place.
> When you buy an airline ticket, one of the things you’re buying is the right to use your seat’s reclining function.
"Rights" aren't god-given things. You can't look up in the cosmic rule book who has the right to do what. The argument is how we, as a society, want to allocate that right, and just stating "I bought the ticket therefore I own the right" isn't really useful.
I'm not coming down on either side of the Great Recliner Debate, but this article kind of irks me. We don't work the way the author is assuming, and I don't think saying "I have X right, pay me to stop if you don't like it, even though such a payment is unusual, socially uncomfortable, and potentially insulting" really adds much value to the conversation on this (frankly largely irrelevant) conversation.
I would also happily give up my ability to recline if it meant the person in front of me couldn't either.
Maybe aircraft with three distinct blocks of seats should have 1/3 which just simply lack recline. You want recline? Book the other 2/3 of the aircraft, I'm going to be booking that 1/3.
I personally find it impolite to lean back without acknowledging the person behind, given the tight seating arrangement (which everyone has common knowledge about).
The reclining feature of the seat is a vestige from a day when seats weren't crammed. Just because it exists doesn't mean you should feel entitled to use it without any consideration of others.
(I also find the whole tall-privilege angle interesting, especially given the vitriolic way he framed the debate on Twitter -- "The world favors the tall, yet they have the gall to whine about the one place (airplanes) where height costs them" -- but being 6'6" I'll leave that aside lest I be accused of advancing some sort of tall agenda.)
I am 6'2" and on my last flight I had a not so friendly interaction with an older 'gentleman' in front of me - no tray or laptop involved.
This 'gentleman' quickly/forcefully reclined his seat, driving the supporting rail into my kneecap...
I immediately made an instinctive "Owww" sound/cry and moved my legs due to the pain of the impact - which could have been the end of it... Instead, he immediately turned around in an aggressive manner and demand I quit 'kicking' his seat.
When I retorted that I hadn't kicked his seat and that I merely was attempting to prevent my legs from being further banged against, he became irate, yelling to the attendant 1/2 a cabin away that I was kicking his seat - all the while, continuing to recline his seat in a bouncing manner (because we're in kindergarten?).
Fortunately, an attendant behind us witnessed the interaction from the start and intervened - offering the 'gentleman' flying solo a new seat with no one behind him or to not recline. After relocating the guy to his new seat, she came back to check on me and apologized, indicating that the seats were too cramped already (and indicating that the guy clearly had a bit of an attitude from the start of our interaction).
I agree with the popular sentiment expressed here and in the comments of the article - "just treat each other respectfully and you'll likely come to an amicable resolution"... This said, there are always those out there who really aren't concerned with an amicable and friendly resolution - those who are more concerned with just doing what they want without challenge or compromise, regardless of the impact to those around them.
In the end, this is a problem with the airlines and their ever obsessive pursuit of the bottom line - more sardines in the can... As someone who started flying as much as I could as a young man, I can say that in recent years the airlines have reduced my air travel to only required business travel where no suitable alternatives exist. Factor in the TSA with the hassle of dealing with the above and I'd rather just drive - even if it takes me 3 times as long to get to my destination.
Ultimately, the instigator of such a request should have used a more polite way of making his/her request - just like we ask our kids to do. Because at some point there won't be extra resources to shift around and then the situation escalates and someone gets hurt.
Or we could both behave like adult human beings.
You chose a seat expecting that it would recline, I chose a seat expecting I could actually sit down without dislocating my kneecaps. These expectations overlap, and might require grown-up negotiation to resolve.
I won't book a ticket if I have to sit in front of the exit row, or in the last row on an aircraft. The idea that you should not have to factor in similar preferences when booking your flights strikes me as nothing more than entitlement.
By trying to tell the person in front of them not to recline they are effectively saying "I didn't get what I wanted so I am going to take it out on a person who may have"
How do you propose that both of these should happen? "Take it up with the airline" - when? The cabin crew can't (or won't) do anything about it, creating a fuss on the plane is a recipe for getting thrown off. That means it's got to happen after the flight. That means we both have to get through the flight somehow.
> By trying to tell the person in front of them not to recline they are effectively saying "I didn't get what I wanted so I am going to take it out on a person who may have"
If you believe that there is some sort of implied right to recline, then the airline has screwed both passengers over by double-selling the space. If the passenger in front can assume a right to recline, it's certainly the case that the person behind can assume the more fundamental right to actually sit down. If you say that the person behind must allow the person in front to recline, you're saying that all the downside of the airline's action must fall on only one of the two people affected.
Social acceptability is defined by society. Why is reclining acceptable?
I have never seen this happen on short of long haul flights. Unless is it night time the vast majority of people tend to have their seats upright. From what I've seen the reason is simple - in flight entertainment in on the back of the seat and most people want to watch a movie.
Further, just because you have a right to do something doesn't mean you should exercise that right.
The fact the conversation is happening means this isn't exactly an open and shut case on social acceptability on reclining.
Flawed logic. You've paid to be moved from A to B. Incidental furniture is a bonus: you merely might have the ability to recline the seat.
Those same people intentionally paid for a seat reclining function with the intention that passengers use it.
This is constantly framed as an issue between passengers, but it's not. It's an issue between passengers and the airline. Their equipment, their (and the government's) rules.
Not quite. They paid for a seat reclining function hoping to lure punters into paying for a ticket. I'm not sure they care whether anybody can actually use the seat functions further than that.
> This is constantly framed as an issue between passengers, but it's not. It's an issue between passengers and the airline.
Absolutely this. Getting customers arguing over the details of property rights they almost certainly don't have is a truly wonderful reframe.
I'll note that I'm 6'3" tall and constantly have trouble with space on airliners. But I'd rather save money than pay for more space. I'm not going to hassle the person in front of me just because I'm cheap.
Seriously though, they should just take the seat recline feature off the seats in the first place. Its not like it makes much of a difference, they only recline like 3 inches anyway, but that's 3 inches less the guy behind you has to cram his knees into that tiny space. My usual solution is actually much like I said above, if they lean back and bang my knees I just keep shoving my knee into the back of the seat till they get the hint and lean it up again.
Enough said. When you run an airline like a prison, surprise surprise, passengers tend to get into fights.
I told myself I'd never fly Continental again, as their planes don't even have enough room to fit my knees without sticking them into the aisle. Turns out they'd merged with United, and fooled me once more.
This last (and final) time I flew them, they elected to forgo loading a small plane with many passengers' bags so that they could load non-passenger cargo instead. EWR->BDL is a mere three hour drive (actually shorter than the flight, given delays), but they insisted on flying the bag. Of course their phone support hotline is designed with the sole purpose of preventing you from communicating with the people delivering your bag, and they are unable to handle someone who changes addresses every second day (ie a traveler), so the next time we saw that bag was back at LAX a week later. Still waiting on a reimbursement check for all the wedding paraphernalia we had to spend time rebuying.
Just say no to legacy carriers, and let these aging dinosaurs die.
Unless you can't afford it, in which case people will take all your rights away.
A more correct design is something like [1] which reclines by shifting the 'seating' part forward. The reclinee then chooses between reclined seat and space for knees, and the person behind doesn't need to care: The dark plastic part below the table never reclines. (This particular seat is obviously too large for airplanes.)
[1] http://farm3.static.flickr.com/2675/3701747083_6437a7a2b4.jp...
This whole idea of hyper-capitlising every tid bit of everyday life, sacrificing social etiquette to the altar of economic theory has gone too far. If you try to assign ownership of such things as reclining right (as if such a right ever existed), then where will you stop? Are you going to negotiate and pay me for my right to repeatedly bang my knees in teh back of your seat? How about paying me to stop humming loudly just behind your back?
It's not about monetisation nor economic optimization. It's about being well-behaved in society. You want to recline your seat? Why not ask if the person sitting behind you minds? What about settling on a position that at least partially satisfies you both? The space in the cabin is shared. Stop acting like a child or sociopath and be mindful of others. Stop making everything be about your wallet.
The problem is not that the space is being sold -- it is obviously expensive to have space on a plane and we all know it is being sold.
The problem is that it's being sold twice by the airline. The airline gives both customers the impression that they have a purchased a license to use it. We get suckered into it as though it were some tricky ethics issue, when it's really just a mess created by the airline's ambiguity.
That's a weak argument. If the recliner's ticket purchase granted the right to use the reclining function then wouldn't the Knee Defender purchaser also have been granted usage rights for his purchase that prevents reclining?
He would have been better off going with the "first mover advantage", whichever object (seat back or knee defender) occupies the seat row DMZ wins.
(copied from the other post)
When your options are driving and using up 4 days to get there, paying for gas, lodging, and food throughout the drive, plus deferred costs like wear and tear on your car and the impact this extended travel time may have on your employment, and 4 days back with the same expenses and costs, v. 6 hours in a plane, the answer has to be plane unless the person literally can't endure a plane ride without major medical risk.
Air travel is excruciating. There are a lot of challenges in that industry but we badly need disruption. I suspect the answer will come through small airports and making a NetJets-esque experience more accessible. What can we do to make that a reality?
If I recall correctly, there was a group in Southern California that was going to do a cost-attainable private flight club like this a few years ago, but they never actually began service.
Air travel is resource prohibitive, so why is it used for small legs like replacing a 2-3 hr high-speed rail train with a 1.5 hr flight?
Adding inter-metro rail links and integrating trains into ITA network to interlink them would allow those who hate planes to not fly (and get out of everyone else's way).
Also, good luck getting me to pay you for your laptop if I step on it.
hahahahahahahaha
> I understand people don’t like negotiating with strangers, but in hundreds of flights I have taken, I have rarely had anyone complain to me about my seat recline
There is a very simple explanation for this: you're a white man who is probably fit, wears expensive clothing, and looks well-educated. On the intimidation scale, you're near the top. You should not be surprised that more people do not risk physical, mental, or emotional discomfort by making this request.
> If sitting behind my reclined seat was such misery, if recliners like me are “monsters,” as Mark Hemingway of The Weekly Standard puts it, why is nobody willing to pay me to stop?
Because that is considered anti-social behavior. Similarly, I don't offer to pay someone who is standing on the walking side of an escalator or a group of people who are taking up the whole sidewalk or the person at the neighboring table whose laugh is too loud. For better or for worse, that would not be acceptable.
I try to avoid booking economy whenever possible (it isn't always possible) at great expense, and that's fine. But the few times I do have to sit in economy someone in front will recline onto my knees and then as the aircraft moves I have this person's body weight literally bouncing up and down on my knees for a 2-9 hr flight.
I literally have to take strong painkillers to sit in economy and even that doesn't really work. My knees feel like someone has stood on them for several days after also.
So for me what this "debate" becomes is: "one person's comfort Vs. another person's pain and potential long term health issues."
But ultimately I don't blame these "pro recline" people, I just think they're inconsiderate jerks, the people who I really blame for all of this is the airlines and the complete lack of rational legislation.
Once one airline reduces seat space (e.g. -1 inch) and gets an extra row of seats, now all of the other airlines have to follow suit or they'll be "charging more for the same service."
What we need is for government (e.g. EU, US, etc) to sit down and come up with rational minimums based on different flight durations. 2-3 hour flights can have X seat pitch, 3-5 have y, and 5+ need Z.
Alternatively just offer a new seat class for taller people. If you're over 6' then you can sit in an economy seat with 3" more pitch for $100 more. No extra "free" baggage, no better food, no express security line, just those 3" and nothing else.
On a related note: Aircraft seat design sucks. I read once that only a single company makes aircraft seats and that they basically haven't changed the design in 30 years (due to certification or some nonsense), this just boggles my mind and annoys me endlessly.
Aren't you describing United's Economy Plus seats, and other airlines' equivalents?
I don't fly United as they're terrible but every other airline I've flown on offer more than just legroom in Economy Plus/Comfort/Premium Economy.
For example Delta: Priority boarding, free alcohol, better snacks, sleep kit. British Airways: Better food, larger drinks menu, more "free" baggage, power plugs Virgin Atlantic: Dedicated check in desk, priority boarding, free newspaper/drinks, amenity kit, additional "free" bag
And so on. Most come with additional perks.
Plus the cost is quite a bit more. A £730 return flight is £1100 on Premium Economy, 50% more expensive! Just for leg room. That's a lot of money.
Of course, you aren't even really paying for just more legroom. It's also used as price discrimination since invariably the Economy Plus seats are the last seats booked. So you are really paying for a combination of legroom and the flexibility to purchase your flight closer to the departure date. I don't even have an estimate on what would be the split if you could unbundle this fact, but eyeballing some flights in the next couple days between SFO and London or SFO and New York, all the economy seats on United are full but there are still 7-10 seats available in Economy Plus.
The solution is available right now, and you apparently just don't want to pay for it. Why is government intervention required?
Being born tall is out of a person's control. It isn't a choice. Why should they pay 50% more as a result?
If you (or anyone else) thinks it is different from the other "out of your control" categories I listed then explain /why/ that is the case. Because from my perspective charging tall people more and charging e.g. women more aren't different at all and both equally unreasonable.
'Alternatively just offer a new seat class for taller people. If you're over 6' then you can sit in an economy seat with 3" more pitch for $100 more. No extra "free" baggage, no better food, no express security line, just those 3" and nothing else.'
Literally 45 minutes ago you were apparently just fine with paying extra for more room. But now that you've discovered you can have that, it's no longer good enough. Wat.
You're pointing at existing services which cost 50-3000% more and claiming "problem solved already." Wat?
Nobody should be paying 0c more just due to the way they were born. But if there MUST be a charge (e.g. due to actual increased costs) then it should be somewhere within the region of $100-200, not $350-700 more.
First of all, how do you decide that $200 is OK but $350 is not OK? The airline industry is pretty competitive. If one doesn't offer what you want, use one that does. If none of them offer what you want, it's probably because it's not actually cost effective (assuming that it's legal).
Secondly, you're just wrong about the cost. I picked a United roundtrip between IAD and SFO, and they want a whopping $84 for Economy Plus on the outbound leg, and $79 on the return leg, on top of a $414 base roundtrip fare. That's $174 extra for the roundtrip, within the range you state as acceptable. For another example, I flew IAD-PEK on United earlier this year, and it was $200 each way for Economy plus, on a $1,400/person trip that takes 14 hours each way.
I checked on American and for a similar trip they wanted $50-60 per flight for "Main Cabin Extra" which is their equivalent. Finally, I checked JetBlue, which cost a total of $115 extra each way for "Even More Space".
Now, one might expect you to delighted at this, since apparently you didn't know before, and it's exactly what you asked for. Somehow, I don't think that's going to happen, though.
> First of all, how do you decide that $200 is OK but $350 is not OK?
That is easy, look at a normal ticket, figure out how much you're paying per inch and then calculate how much they should be charging for ADDITIONAL inches based on that figure (even ignoring the savings presented by taking less passengers (less luggage, less admin, etc)).
They're charging too much.
> The airline industry is pretty competitive. If one doesn't offer what you want, use one that does.
None of them do. They're competing for 90% of the audience who aren't tall, nobody wants a niche in that 10% of the market.
So they sell a "premium" product to people who want, don't need, it. So they charge a premium price.
> Secondly, you're just wrong about the cost. I picked a United roundtrip between IAD and SFO, and they want a whopping $84 for Economy Plus on the outbound leg, and $79 on the return leg, on top of a $414 base roundtrip fare. That's $174 extra for the roundtrip, within the range you state as acceptable.
That's a 50% increase which I stated was unacceptable. Let's ignore fixed figures and say 50% is too much, period. That is too much and that is my point.
> For another example, I flew IAD-PEK on United earlier this year, and it was $200 each way for Economy plus, on a $1,400/person trip that takes 14 hours each way.
That's a very interesting way of wording things. You use three techniques there to mislead, first you conflate single trip with round trip costs, secondly you are vague about if the $1,400 is the relative cost (of a normal economy ticket) or the new cost after you added in the Plus, and lastly you use a personal anecdote nobody can possibly verify.
So I won't respond to that. No way I can argue with vague "facts" and unverifiable anecdotes anyway. Plus looking at the cost of flights your figures all seem inaccurate.
> Now, one might expect you to delighted at this, since apparently you didn't know before, and it's exactly what you asked for. Somehow, I don't think that's going to happen, though.
As you didn't state the cost of the economy tickets along with the cost of the "upgrades" those figures are utterly meaningless as you well knew before you posted them.
You likely went and found the shortest cheapest flights you could, then noted the upgrade cost (e.g. $50 on a $100 flight) and used that as "proof" that upgrades are inexpensive.
But relative to the base ticket they're not and that's the only thing that matters. 50% is 50% is 50%. You can find a $100 ticket or a $5,000 ticket, if the cost is 50% more for the legroom (while offering less than 50% more space) then they're over charging people who were born a certain way.
This is the last time I'll reply to you as some fact checking in the above post as made me deeply distrustful of you and your motives. Frankly I don't want to have a conversation with someone who will be intentionally misleading in this way.
Your rhetorical skills are amazing. Terrible, but amazing.
Between check-in and boarding, the airline moved me into a seat I couldn't sit in for more than 10 minutes at a time, despite knowing I'd specifically booked the extra legroom because of my height. The airline had overbooked the flight, and there were no other seats available for the cabin crew to move me to once I was on the plane.
Your solution doesn't work.
There are the ones (most planes) where the seatback simple tilts back, and others (France TGV, some buses, some planes - e.g. 777-200ER IIRC) where the seat slides forward while reclining, sacrificing leg clearance for the passenger while increasing his/her seat angle. In this case the passenger behind the reclining seat would only experience a mild change, and very unlikely any knee impact.
It's clear that in the second case, a passenger is giving up something to get something, so it's more "fair". I'm not sure why more planes didn't take this approach sooner - maybe due to patents or maybe safety?
Edit: See Eos Airlines.
Business class seats also take up a lot of space.
Say you want to switch this United Airlines A320 to all-business arrangements:
http://www.seatguru.com/airlines/United_Airlines/United_Airl...
Every row of 6 now becomes a row of 4, and the spacing between each row increases by 33% just in seat pitch alone. Business class seats are also larger themselves, so the difference in row depth is probably more like 50%.
So 30 rows of 6 economy class seats each = 180 passengers now becomes 20 rows of 4 seats each = 80 passengers.
You have to more than double your fare to break even.
You can probably fill planes in this configuration, but the question is at what frequency? Scheduling is intensely important to air travelers, and a luxurious plane that only flies once/twice a day and has little schedule flexibility is a non-starter. This is especially true domestically in the US, since few journeys begin/end at major air hubs, making scheduling connections a pretty big deal.
Your luxurious aircraft will mean a long layover, not to mention your connector flight probably can't get enough volume together to also be luxurious, so at best you're only getting the premium experience on a single leg of the trip.
This is also why comparatively "luxurious" airlines like Virgin America are struggling. They do not have the scheduling frequency nor the variety of destinations that American travelers demand. It turns out you really cannot just build an airline out of major arterial routes.
Do we have the product for you! Introducing, the Tray Oppressor!
A convenient strap to stop the tray table attached to YOUR seat from opening. You paid for this seat, enjoy it without the Knee Defender impeding your recline or those unnerving tray tremors.
Simply place the Tray Oppressor around your seat ensuring to overlap the tray, tighten and enjoy a great flight!
It's FAA regulation that tray tables must be up during takeoff so no need to worry about boarding early, just wait for takeoff and stop that tray.
What about the space in front of me? I paid for that space but somehow your "right" to recline overrules my right to that space?
If anything, I shouldn't be paying my fellow passenger to buy of their "right" to recline, it should be an option when I buy my airline ticket, as in, when I buy my ticket I want included that the person in front of me cannot recline their seat.
PS: When I'm on a flight (and I don't fly often) I always check with the person behind me if it OK to recline. Most of the time this will pre-emptive any form of possible aggression (if there would be any) or complications.
Makes sense to me, and seems to fit the gamut of airlines. The theory also explains why airlines have hostile customer service - there's just no upside to management working to improve things.
"Over the last 30 years, more than 150 airlines have sought bankruptcy protection or disappeared, but more keep springing up as investors continue to put hope over experience, said Denis O’Connor, managing director with AlixPartners, a restructuring firm."
Source: http://www.nytimes.com/2008/04/17/business/17air.html?pagewa...
The massive costs required to enter the market prevent fresh competition and fresh models, and we really need to find a way to fix that.
If you want more space, go pay for it, it's called premium economy or business class. I bet that you get more space in present day discounted business than you did in 1980s economy, for less money.
> Actually, I find it impossible to sleep without reclining the seat as my head falls forward.
Above a certain height, you stop hoping you're going to get any sleep on a flight.
The only idiotic part of this equation is the person who misdirects intolerance and anger at the recliner rather than at the airline's environment. On an individual level, money is one form of compensation to give up a feature one would expect to use. Asking to be paid isn't the same thing as expecting to be paid. Try negotiating with honey (dialogue), not vinegar ("Knee Defenders"). Or pay up. Or boycott the airline. Use something else. Air grievances.
I'm really tired of subsidizing other's air travel. If they want some of my seat/legroom space, they can just as well ask and pay for it.
I'm 20% heavier than most, but I don't have to pay extra to fly.
* http://www.cbs.nl/en-GB/menu/themas/gezondheid-welzijn/publi...
Idiot