Messenger warfare: I put same-day delivery to the test
theverge.com
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Take Uber, for instance. Uber succeeded because they were able to 'fix' the problem of taxi company monopolies- a problem with the existing market. Alternately, look at Google, which introduced PageRank, a massive improvement over existing search algorithms.
Existing delivery companies seem to be fairly sophisticated, and to be focusing only on the core problems of delivery. Unless I'm missing some crucial aspect of delivery, I don't see anything that FedEx or UPS could do differently [1] to cut costs & improve speed without massively increasing cost.
[1] The obvious exception is drone delivery, but I think that's a far too difficult problem to be solved by existing technology. I would love to be proven wrong though.