There are some major differences.
1) Increased pool of unskilled labor-- manufacturing industry tanked, increased immigration.
2) Proliferation of internet connected, smartphones.
3) Avoiding obvious mistakes: no free deliveries for a bottle of coke, like in webvan days.
4) Doing direct store to consumer deliveries, avoiding warehouses, getting 20-25% cut from retailers (who see this as savings in marketing cost and reduced in-store staff cost)