Ask HN: Linode wants photos of the back of my credit card. Alternatives? | Hacker News Reader

Ask HN: Linode wants photos of the back of my credit card. Alternatives?

2 pointsdevwith7 comments

This is what I got:

In regards to this order, we will need a signed authorization from the credit card holder before being able to activate this account.

Please copy the credit card holder's photo ID (front and back) and the credit card used (front and back) and use our secure submission form. Your unique link is located below:

https://manager.linode.com/signup/credentials/...

Alternatively, feel free to fax them to 1-609-380-7200 (fax) or email to service@linode.com. Please complete this within 48 hours, or this signup will be cancelled and the charges voided.

Thank you, Linode.com

Digital Ocean is the same by the way. Pretty stupid for an online business to ask for both a photo ID and the back of the credit card with the signature and CVV. All for $10/month.

Sure, I could put something over the sensitive information. But that doesn't make any less stupid. So, what alternatives do you recommend?

Neither company wants to ask for the information, but something about your order triggered an elevated risk profile. It's likely it will be the same at other hosting companies as well since it's probably tied to your CC/address/name combo. I know I ALWAYS have trouble with a particular Chase card - with this card they seem to flag all new online purchases as suspicious. It's a PITA, and I've called to complain but they don't care - and since it's not my money at risk (it's theirs) I don't have much of an option except cancel the card.

Also, the more purchase you attempt to make and don't complete with that card, the worse the risk profile is going to be going forward for similar purchases. So I wouldn't expect it to get easier from here.

I've never been asked to provide these by Rackspace, Digital Ocean, Amazon, etc.

Is there something special that has your account flagged? Overseas? Something like that?

Europe

I didn't need to send anything to Digital Ocean except my credit card infos.

What country are you from and what credit card you use ?

I'm in Europe and I used a VISA.

i was using tor when i signed up do. so they wanted some id verification because they were curious about my location.. apparently my linkedin id didnt work. but they were ok when i asked them to whois a domain i ,er, owned..

I did not send anything to Digital Ocean. But i did use Paypal.

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