Whoever made your site. Don't fire them, shoot them.
I mean, on mobile(in particular), it is indeed awful, but I don't think it's expected or needed to be responsive(or otherwise optimized-for-mobile) at this point in the products life-cycle.
Yes there's a lot of room for improvement(as there is on every site, keep in mind web design is largely based on personal preference) the parent-poster's kind of response though is not productive.
This is how the site looks to me: http://s13.postimg.org/uduowd0if/sugar.png
In my opinion this is pretty terrible. We all know the importance of first impressions (case in point, people reading my initial response).