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At any rate, I thought you might appreciate some thoughts I had on that product and shared with them.
Can we get nesting, bulleting, etc., within a person's report? I was thinking about the dirt simple
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gets you bullet, that sort of thing.
Can reports be organized or grouped by sub-team? Org structure would have to allow for org-private permissions.
As manager, I'd like the ability to add tags to someone else's posts. (Commenting on items to add the tag is one step too many - I'd like to be able to add tags to items entered by my team, or by others in the company. The OCDishly organized among us will worry about the tags, the ones doing this because they were asked to can be given a pass....)
Eventually it would be nice to be able to sort of auto-generate a dashboard report using a template that would use tags to populate parts of the report. Just a thought.
On the report side, I'm wondering about prompting users based on (loose) structure provided by a manager or team leader. I think I am thinking in terms of having being able to tag people with tags, and perhaps with time windows, so the system could ask a person "we haven't heard from you on #A in while, any updates?"
Or something. I like the freeform nature of things, it allows people to capture everything, not just things they've been assigned, and I don't want to break that. But some way of being able to say "I need to hear about #A by yyyy/mm/dd" might be useful - though one could argue that's what a ticket system is for.
I also recommend you look at the integrations idonethis already has.
Could you give me a little deeper insight on why you did not find idonethis "super useful"? What's the things that were annoying?
I was hoping for more in terms of rolling up reports, helping me create dashboard reports, etc.
I know this isn't exactly an easy problem, but....
... but competition is good.