Bosses do, but the article does not necessarily provide any real solutions. The only clear thing to take away is "be aware that you may be causing a vicious cycle, and try to look out for that/get out of it" - which is a level of self-awareness that any semi-decent manager should have and keep in mind.

Management is a fundamentally messy and error-prone process, and dealing with differences in abilities is always hard and complicated :-/ The other thing about running organisations seems to be the "Anna Karenina principle" - all organisations that function really well are similar, but almost each organisation that fails fails in a different way.