Why Your Metrics Suck
hashedbits.com
hashedbits.com
Specific metrics (breakdown down uniques by cohort, behavior, etc) are actionable, but end up being complex to describe and collect.
Take operating profit, for example. It's fairly straightforward to compute (not as simple in practice as one might imagine, though), and it's just one number. Pretty much anything going on in the company has an effect on the bottom line, in one way or another. It's the result of complex activity.
Obviously, this was a poor choice of words. Any suggestions for a better word?