Show HN: 24/7 Rails Support and Maintenance

weare.ninja

2 points1477 comments

Do you have many other people working with you on this?

Even with just a couple sites I could see this leading to burn out very quickly with a small team unless you have daytime coverage across all timezones.

Your fees are also way too low for what amounts to 24/7 on-call service. You should be in the $XXXX range. Maybe high $XXX if you add some more limitations(like a larger response window).

I'm alone on this atm. I was going to be on call until I go crazy and then hire other people.

Perhaps you're right about the pricing. I'm just not sure how many fixes people want a month yet.

Don't do that. You'll end up dropping the ball on your clients and losing them.

The idea is pretty sound you just need to charge more and find a few people to spread the load across.

One other problem I see is trust. You'll need a lot more about yourselves up there and why I should trust you with my companies software/data.

Thanks so much for the feedback.

Any idea on where else I can post/advertise this?

Front-end isn't tableless lol

I bought this theme off themeforest to try to save as much time as possible. Turns out it had this crazy generator that was missing closing tags and had tables everywhere :(.

btw awesome and fearless service ^-^

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