Edit: I posted this just FYI. I thought it'd be useful to know. Perhaps this is a consequence of splitting the project across a large number of repos, where some of them don't get many commits.

Our managed service is for users who want to outsource the management of the cluster to us. There's no secret extra technology (it's just Flynn underneath), what you pay for is a professional ops team to manage your cluster. The service is also freemium (and free for the vast majority of users).