Stripe launches in Australia
stripe.com
stripe.com
'Open vacation policy' sounds like there's no maximum, so should be no problem.
Don't worry, the benefits box just isn't localized (yet). We have a draft of a new jobs page we're working on, but figured we should prioritize launching products over it :).
Cheapest subscription: Setup: 300 € and monthly: 65 €
Fraud detection module: Setup: 300 € and monthly 10 €
Per transaction:
* Credit card: 0.37 € + 2% + 0.3 %
* Debit card: 0.37 € + % Tunz
Yeah, i didn't agree to that. Great (developer) support from Stripe, i'm glad they did a beta in Belgium!
+ They have IRC ;-)
(edit: Looks like fee is now $99, and there's a little more detail on their developers page.)
PX pricing is actually pretty good if you've got high transaction volume. But it's terrible for small biz. Most people I know default to Paypal.
Please Stripe, please come to NZ fast. You've been talking about it for more than a year. I know we must look like smaller-poorer Australia, but I promise there are people here who'd use you!
PayPal Express Checkout starts at 2.4% + 30c (across all trans). One might use PayPal for other reasons than just their fees (i.e. your user demographic) but their API is still a mess.
In addition, two months ago we were unable to process payments for a period of a few hours due to an SSL error on their secure payments API. Any customer not using a hosted payment page was affected. From what has been communicated to me it was an issue with their CDN provider, but I'm still waiting on the full details. I understand things happen, but a lack of communication from someone who processes your payments is really frustrating.
On the other hand, Stripe have been really nice to deal with, and integration has been a breeze. Things might change once we put it into production, but I'd be surprised if they got worse.
Once stripe has 2 day turn around time for bank payments like in the US, we'll be switching for our clients who use PIN.
Bank transfers in AU don't cost anything either.
Will only move if Stripe introduces the 2 day bank transfer feature that the US has.
Curious why Stripe seems to be the default alternative to PayPal/eWay etc, even though Pin has been established in AU for a while now.
Subscriptions in particular are very well designed. Their documentation is outstanding. I was up and running with a multi-tiered subscription setup in 1 day. The checkout flow is particularly awesome.
Working with an Australian client at the moment about moving more sales online - I don't want to hold back information about other payment processors, but can't see any benefit over their existing bank facilities. What am I missing?
In Australia, banks will usually offer an online merchant account and a payment gateway (you can also use a third party like eway). When I worked in Australia I usually found that using a third party payment gateway worked best in terms of price. The UI can also matter. Some clients spend a lot of time in there manually processing, reviewing, refunding transactions, running reports, etc.. I had good reports from clients using Eway. Bad reports from clients using NAB. (This is 5+ years ago, so YMMV).
If the difference in price isn't really relevant in absolute terms to the overall cost of the project, I would always strongly recommend the option with better software & customer support.
The pricing structures can be complicated. If you really want to understand them, it's better to run it as an audit. What did it cost the client in the last 12 months. What would it cost them using stripe. Take into account monthly fees, per transaction fees (depends on transaction size and on volume), any anti-fraud fees, chargeback fees. You can actually send the info to stripe (or another third party gateway) aand they'll probably do the analysis for you.
You will probably find that your client is actually paying a little more than they think they are.
Can some Stripers on this thread give an estimate as to when Stripe will come to Hong Kong or Singapore?
I am bootstrapping a side project with a colleague and literally the only reason to even consider a UK partnership over a Singapore or Hong Kong one is that we want to use Stripe (or whatever clone gets there first).
The alternatives were a bit lacking in Denmark for the kind of payment flow we need. It is reminiscent of the one from Airbnb where the fees are collected in two steps - first from the customer and then for the merchant. We went through Braintree, Paypal, and Paymill among others, but there wasn't a good fit. And it was surprisingly hard to find information about the different payment gateways for a specific country. Really hope we can get access to this beta!
How do you draw invites for the beta and do you do the drawing more than once?
The need to partner with a local bank to provide merchant services/accounts. i.e. Pin Payments partners with NAB in Australia, with NAB setting up an "invisible to the user" merchant account. It's part of their model - you just deal with them, not the bank, not anybody else.
A) A pocket full of coins
B) A card but only being allowed to pay with one or two for your whole group, is just straight up silly.
Situation B happened to me a million times while I was down there for a year and it's just an annoyance, and carrying a kilo in coins is no fun either. I actually submitted a suggestion to ANZ for them to make some sort of group payment option for restaurants but heard nothing back and couldn't pursue. Hopefully someone can make something easy with Stripe.
You need to do a huge volume of transactions to be able to live off 2.6% + 30c, close to two million a month to support a startup with 5 fully loaded employees including the founders.
Working with a lot of Ecommerce sites I know a well established one (attached to 3 bricks and mortar stores) does on average $16k a month. Say on average an Online store is doing 10k/month you're looking at 200 clients to keep the payment processor afloat. Doable but you'd want them to have some runway otherwise people are gonna go with Stripe to know they've got a payment gateway that's not gonna disappear