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Oops, this is a limit set by WHMCS not us. You can always change it in your VPS.

following root passwords seem to fail too..

4cX|%:8emq94L8X

,6r7oh97S|b"+1Z

2#E24IC^&G(x47P

I tried an alphanumeric of the same length (15 characters) and it worked. So i doubt it's a length issue.