What should newspapers have done?
economist.com
economist.com
1) Have an opinion, state it clearly and incorporate it into every piece. Articles can be a lot shorter and more informative if you don't have to "show each perspective" (which I think is impossible to do well.)
2) Create content that is so good, people will pay for it. Part of this is hiring insightful writers, part is sending them all over the world where a story is always happening and part is journalistic integrity. An untrustworthy news source is not valuable.
3) Avoid the butter battle. They don't play the tit for tat game with other columnists. The paper would read nearly the same whether they had a million competitors or none. It stands on its own axioms.
4) Understand your market:
http://fora.tv/2007/02/05/Uncommon_Knowledge_John_Micklethwa...
In this interview the editor of the economist talks about how they compete not with other newspapers but with people's time. He says that his customers are busy people with lots of money and they are willing to pay for a concise view on the world.
5) Give people the tools to win debates. Reading the news is really pushups for your next dinner party debate. Hardly anyone acts directly on what's happening in the news other than through conversation.
When I read the Economist cover to cover for 3 years while living in DC, I could go toe to toe w/ anyone in the think tank / foreign policy / political circuit even though I was an engineer / outsider. Not sure it did me any good other than satisfy my curiosity and competitive streak, but it was really fun and worth the money.
Read Unqualified Reservations and you'll be able to knock them out cold. You might end up in padded room though.
See there used to be a business model where newspapers would simply make acquisitions until there is a single paper in each city and then hike up ad prices and make a lot of money. This does not work anymore, because with the internet you can never entirely capture an advertising market. So now the papers are stuck with the enourmous debt of acquisitions and without the monopoly profits they were expecting.
Big f-ing deal. They made an incorrect business decision and now they are suffering the consequences. I don't know why I should be worried about that.
If somebody is worried about journalism, someone should start a news website with none/little debt and they should be able to make enough money for quality journalism and a tidy profit. Advertising online is valuable and one can get good money for ads on sites people really like to read. One may argue that this is already happening today.
There was a good article on a New Republic blog examining how Politico has managed to grow and make a profit, even in print, while traditional newspapers have continued to wither: http://www.tnr.com/article/the-scoop-factory?id=82d8d496-d40...
What am I missing?
How much of a decline in profitability? How does that compare to other transportation modes?
I don't really think it's as much of a stretch to imagine newspaper companies expanding into other media as it is to imagine railroads expanding into airborne freight. The problem is that strictly online providers were able to provide comparable information in a more convenient medium years before anyone in newspapers saw the light.
Of course, that doesn't mean it's too late to embrace online as the medium of choice for journalism companies.
http://www.shirky.com/weblog/2009/03/newspapers-and-thinking...
Times have changed, and I'm not sure that there was anything that newspapers should have done differently. I don't like the idea of a CEO saying "Well, it looks like our market is shrinking so I'd better start organizing an orderly failure"...but I don't know what I would do in a similar situation. At this point you would have to be truly visionary/insane to move very far away from your core business.
They've lost too much ground and don't have enough $$ to evolve now.