I'm not sure that I was in danger of developing iOS apps any time soon, but these kinds of tales make me want to run screaming.
Also as someone who has worked on some of the most popular apps there is always the problem of feature equality. Companies don't want to annoy their customers by only offering features on one platform. So they don't. In which case you end up with a lowest common denominator of features.
The two are not mutually exclusive.
What is out of the ordinary is this way of doing it. Simply not responding to emails any longer, without explaining why, is very unprofessional indeed.
"Nice app you have there. It would be a shame if you stopped getting support on it" is not.
The problem with this approach is that it only works if you're #1 with a comfortable lead. Apple is #2 and fast losing mind share, and this kind of policy is only going to accelerate that trend.
That sounds like bad business to me. You should nurture and support your best customers/clients. There are 1 million apps on the App Store. Apple just figured some of the others deserve their support. It's harsh but understandable.
I think the policy of only catering to shops that are 100% developing on the Apple platforms is a terrible strategic mistake, especially since they are now #2 in this market and fast losing market share.
Also, catering to exclusives doesn't guarantee that you only get great apps in your store. Actually, it guarantees nothing except for acrimony from developers and the feeling that Apple is a fickle partner that can slam the door on them at any time.
The best way to regain market share is not to accelerate insulation but to woo companies developing on Android back by convincing them that iOS is a superior platform to develop for. As it is, all they are doing is convincing more and more developers that in doubt, they should develop for Android first and iOS second.
Q2 2013: Apple +230%
Q3 2013: Apple +210%
Q4 2013: Apple +110%
Q1 2014: Apple +85%
Apple's definitely on top right now, but the gap is narrowing very, very quickly.
They are basically repeating the same mistakes Jobs made two decades ago which led to the almost bankruptcy of Apple. Granted, they have enough money in the bank to be safe from this, but this kind of behavior is simply accelerating the decay of their market share, and as a consequence of that, of their profits.
That sounds like hubris and arrogance to me. Are you so sure that won't be changing anytime soon?
"If I don't get what I want, I'm going to take my ball and go home" is the epitome of childish reaction.
The mobile ecosystem is not zero-sum. Publishing on Android doesn't diminish the app's benefit to the iOS ecosystem. If anything, it only benefits their ecosystem, since it will improve the app's popularity, and result in more downloads of that app on iOS, by iPhone owners who hear about it from their Android-using friends.
It's similar to Nintendo. They don't really benefit from having the next generic COD game on their platform. They benefit from having a game that makes the most innovative use of the touch screen control.
It's funny you say that. In many companies you can hear people saying "it's nothing personal, just business" (you also hear the same from movie villains, oh well).
At Apple, for as long as I remember, it's exactly the opposite: it's not just business, it's always personal.
If you hurt Apple, Apple will hurt you back.
You can think of Apple as a smart, powerful, spoiled prince/princess. If you have something the prince(ss) wants, they'll try to be friends with you and shower you with gifts. But if you go this path you better never end up on their bad side.
It may seem childish to some, but as far as game theory goes, this kind if behavior makes one's choices and outcomes very clear when you interact with Apple.
This behavior is not just childish, it's even damaging to the brand.
That they do this on scale (not just certain small teams) lets me believe that the persons who created this policy have some type of psychological issue.
They should definitely see a doctor, if they aren't already doing it.