Hacker News Reader

This isn't about providing superior services - it's about consolidating the flow of information.

Beware of those who would control your access to information, for in their hearts they dream themselves your master.

Can you name a product where Google provides superior customer service?

How about Search?

I didn't mean consumer service, I meant the product. And that would be pretty much every one out there - search, maps, e-mail, cloud documents...