Clayton Christensen Responds to New Yorker Takedown of 'Disruptive Innovation'
businessweek.com
businessweek.com
So, while predictions can be made, it won't necessarily pan out that they actually occur. The disruption is normally only really apparent in hindsight.
In any case, the companies concerned were honestly trying to do their best, not their worst.
I had to step back and think of examples that would qualify for what Christensen is talking about. I think I found a few, so I can't take Lepore's piece at face value.