I find Airbnb tremendously valuable as well (Airbnb is probably hooking me up in London early next week, after I finish spending this week in a Scottish house I also rented through an online service). And I'm sort of addicted to Uber as well.
That doesn't make either of those services any less fraught. They can be incredibly valuable to me and a net negative for the communities they operate in. Not everything that makes me happy is good for society.