If anything, Gates the futurist vs Gates the businessperson shows us that, regardless of what the pro-lassiez faire types say, most often corporations left unfettered don't product the best results, but only results that directly benefit themselves and that often translates into things like vendor lock-in, poor software, poor support, lack of progress.
I mean, does Gates even question why the market for the things he complains about are so inefficient? Its because its full of guys like himself.