Google Drive is down (502. That’s an error.) | Hacker News Reader

Google Drive is down (502. That’s an error.)

drive.google.com

48 pointsawjr34 comments

Drive Status Page:

http://www.google.com/appsstatus#hl=en&v=issue&sid=4&iid=1f2...

This (and other) Google status pages always impress me.

Starting out with when the problem was discovered, and then followed through with regular updates until it's resolution.

A simple "Our team is continuing to investigate this issue. We will provide an update by 6/4/14 12:39 PM with more information about this problem. Thank you for your patience." goes a long way, and makes me feel better about using their services as a result.

Agreed; and on the other hand status pages which are way too slow to update piss me off worse than having no status page.

Xbox Live is terrible for this; the service can be down for an entire region for a few hours before they update the status page. Being absolutely sure the service is having issues (because you have the technical knowledge to diagnose that the problem is not on your side or your ISP's side, and you are seeing lots of independent reports of it on forums/subreddits) and going to a status page where everything is happily green for an hour or more after you notice the issue as a user is something I personally find to be rage inducing.

Certainly a first world problem, but if you're going to run status pages please implement policies to actually keep them current!

I was seeing load issues in BigQuery yesterday and the day before. I wonder if they're rolling something out on their backend infrastructure, and this is causing resource contention.

I don't know why you were downvoted. This seems entirely plausible, and it wouldn't be the first time they've done it. Moreover, it is also entirely possible Babble/Voice/Hangouts/whatever is being prepped for an I/O reveal.

People here downvote when they don't agree with you, when they're in a bad mood, when they want to hide what you've written, when they had some bad soup, etc. In some contexts one can take a little bit of pride in being downvoted. Downvoting doesn't mean much here, unfortunately.

Anyone else see a few "Anonymous Animals" show up as viewing your docs in the last 24 hours? Every time I've opened up one of our private docs in the last day there's also been an anonymous animal shown as viewing it, which is a bit concerning.

Deleted comment

Not sure if you know this but find the OP's question weird, or if you don't know it. Anyway, anonymous animals in Google Drive documents are a thing: http://googlesystem.blogspot.se/2013/04/anonymous-animals-in....

Its loading... for a few minutes but doesn't work for me either. No error though.

Finally I have an error in a box: The server encountered an error. Please try again later.

Try again later, this doesn't inspire me of critical business reliability.

Never rely on one and only one cloud provider, always have backups.

George Hernandez on Twitter: "Google says #GoogleDrive is back for some and should be back for all within the hour."

I have access to my files right now but it is very slow.

Access restored here, still slow but usable.

Could be a regional issue? North East seems fine. Loading quickly and access does seem okay as well. Gl.

I'm in the Northeast as well (NJ) and getting 500 errors consistently.

Yes, it is. I am in Central Europe and Drive loads just fine.

For me (also EU), it was down for around 10 minutes.

Use the cloud they said. It will be fun they said.

My workstation had way more downtime this year than Google drive.

But probably not at the same time as your coworker's.

Downtime happens, cloud or not. For the moment, it's just a fact of computing.

See, that was half of the cloud's appeal and its major selling point (the other half being "accessible from anywhere"): "no more downtime, because OMG Cloud!!!"

What you are doing is a rhetorical trick called "moving the goalposts," in other words, "the marketing buzz was a big, fat lie; so let's instead try to spin it as if that promise had never happened."

No, I just think that you'd be a fool to have ever believed any promise that the cloud would eliminate downtime. Even if from a technical perspective that were true, there's still the possibility of human error.

Actually millions were spent to make that not true. So this is definitely not supposed to happen.

If all it took were millions of dollars and slightly harder thinking to make a completely failure-proof system, a lot of problems would suddenly and cheaply be solved. At the end of the day there's still hardware, software, network infrastructure, peering, random chance, and all of the imperfections in the humans designing these systems.

> definitely not suppose to happen

Over what time range are you referring? Based on the 'millions' comment, I'm assuming you mean 'all time'. It's illogical to expect systems to perform flawlessly over a long period of time.

I'd also quantify the fact that it was only "unavailable" for a period. It's not like they lost my data.

If government teaches us anything, it's that there's no correlation between money spent and reliability of the system. :/

Its up already.

Terribly pedantic I know, but if someone doesn't know 502 is an error, is HN the best site for them?

Edit: My bad, I thought it was commentary in the title; send me the downvotes I deserve :-) (I usually don't click "(insert service) is down" links, since they often go nowhere)

"502. That's an error" is what google's servers say. It was not the submitter adding commentary.

http://cdn1.tnwcdn.com/wp-content/blogs.dir/1/files/2011/09/...

Since you're being terribly pedantic, 502 is the HTTP status, which shows that an error happened on the server. The 502 itself isn't the error.

On the other hand, if someone is going to be pedantic, HN is apparently exactly the right site for them.

it could be an area code man!

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