94.7fm KRNK – Give us Feedback? Then "#YouFail" | On Portland

starting off with "it's a sad state of affairs" sets a smug tone, begging for a smart-ass response. and the "FAIL" just turns it hostile.

i'm not defending the station, but i do think customers should be as civil as companies are expected to be, if they want civil treatment in return.

Someone still listens to radio ???

(Just kidding ... try KEXP ... )

Bummer that the only female DJ got the boot. KNRK is a great station; it was what I listened to delivering pizzas, my first year of Uni @ Pacific University. One night somebody left Offspring's (which was at the time "new") album containing "Pretty Fly for a White Guy" on repeat all night long. . . the next morning the DJs were laughing really hard about it, talking about how they could get into lots of trouble for doing that.

I wonder if its just an inevitable fate of any "independent" operation, to eventually be swallowed by the CWGs (Crazy White Guys)? This snippet from Tara Dublin's post is very interesting: "In my nearly five years at KNRK, I was constantly dealing with frustration when it came to trying to improve on what we were already doing. We had no advertising budget. You never saw a billboard or bus ad or a single TV commercial." http://oregonmediacentral.com/2009/07/guest-commentary-an-op....

CWGs and the conglomerate-type thinking seem to be inextricably linked.

Good example of a classic problem: businesses that forget about customer service. I'm with you. If you want to improve your business, you should accept (and even actively seek) negative feedback.