Ask HN: Which Support tools do you use?
I am looking for a support tool, to communicate with my customers. I like the way Intercom does it, but it has no reasonable pricing model if you don't need user-tracking and have a lot of inactive users.
I'm the founder of it, and would be more than happy to answer some questions, if you have any!
For help desk, you can check out zendesk.com, desk.com, happyfox.com