Why don't the publishers make it easy to buy books from them, instead of all this rigamarole about rights and regions? I want to go to your website, pay with a credit card, and you ship it to me, anywhere in the world, and fast.

No, instead, I go to a local bookstore, they don't have it.

I go to Amazon, they have it. I order it, two days later it's at my door, for 30% off the price on the back of the book.

So everybody does the same as me, and now Amazon is the 800-lbs gorilla in the room, throwing its weight around, and you're complaining?

You had the opportunity, 10 years ago, to kill Amazon, and you didn't, because you wanted to keep charging us more for less service.

Tough.