I'm sure you guys are proud of launching, and receiving criticism is never fun. But honestly there's no way this thing is usable at all on a midrange Android phone. If you as a company think otherwise, there must be some kind of collective self-delusion going on that you need to work out.
(If instead you had to launch now for some reason, even if you knew that the system isn't really production quality yet on most platforms... Well, too bad. But maybe you could benefit from stating up front on the page the environments where you expect it to work well, before all the launch goodwill is squandered by people not viewing the page on exactly the right platform.)