I like how you didn't address his concern, but instead responded with a completely different concern. Good response. Five stars. Very helpful.
"Scummy company" what the hell does that mean?
Every tech giant operating today has an ongoing responsibility to their customers for all sorts of concerns from environmental, legal, competitive, relentless pursuit of profit over quality, marketing spin, eco-system lock-in, the list goes on.
Pick something and discuss. Or stay silent.