> That said, good intentions don't lessen impact on victims.
I fundamentally disagree with you on this, but I've noticed that people seem very divided on this issue.
Personally, if I'm offended by something and I learn that it was a fundamental misunderstanding and no harm was intended, then the anger/hurt/whatever emotion just goes away naturally, without me having to even consciously think about it or calm myself down.
My ex-wife was the opposite—once the anger happened it didn't go away no matter how much of a misunderstanding it was that triggered it.
I've come to think of it in terms of "Humpty Dumpty" from Alice In Wonderland[1]: "'When I use a word,' Humpty Dumpty said in rather a scornful tone, 'it means just what I choose it to mean—neither more nor less."
IE, if you are taking more from my words than I put in them (including offense), then that is on you and is not my problem, especially after I've explained myself.
I've since learned to just remove the other type of people from my life as much as possible—they just aren't worth the trouble.
[1] Technically "Through the Looking Glass": http://www.gutenberg.org/files/12/12-h/12-h.htm#link2HCH0006