Why I threw away three Jawbone UPs, sold my Fitbit Flex and deinstalled Human

I wonder if maybe there's a mis-match in the customer's problem being solved, and the expectations amongst different fragments or groups of customers.

I used disparate set pedometers, activity monitors, food and calorie loggers, and it was kind of a pain. But I did use all of those, and I lost more than 100 pounds using those tools, which are important. Others can get by without them. But why make it harder on yourself by having less information?

I now have a FitBit Flex -- and most of these tools are in the same site/app/device. It's great! Compared to the old set of tools I had, this is way easier.

The difference is that the market fragment of customers that are represented by people like me is that we are serious about fitness, and doing a few clicks or taps isn't so bad. Especially compared to my previous tools of notebooks, spread sheets, and bookmarked websites.

Having data every day is not only useful, but also vital. Even one day of eating the wrong things can wipe out several days worth of work

I'm serious, I'm determined, and aggressive to meet my goals and those old tools and the new easier tools help me out. A few taps won't stop me! Now that I'm going through these last 15-25 pounds, I need all the help I can get and the challenges I had in the past towards meeting these goals is dwarfed. by new challenges.

If you're serious, these tools are useful. If you are more casual, you may not find them so helpful.

I feel like fitness/sleep trackers show up how superficial our consumer electronics market is - products were basically sold based on the concept, hardware capabilities or pretty UIs, and there was an assumption that the 'clever stuff in the background' would just fall into place. But, in fact, the algorithms necessary to track sleep, walking, cycling, running, etc, based only on how one part of your body moves are really not at all trivial, and indeed some of that may be impossible just from such a limited source of information. And if I'm buying a device which claims to be able to do some or all of those things, we should see proper empirical, independent trials in advance that demonstrate that it works.

None of the current generation of the "band" devices are in the finished category. I have tried the Basis B1, Jawbone up and my current device the Fitbit Flex.

The Basis was the most sensor packed bundle of the lot and that is a device with lot of promise - two major issues for me:

- I never got used to the fact that it needs to be in Snug contact with your skin 24/7 for all the sensors to work this can get tricky when you sleep (for example) and the device is on on too tight

- No vibrational alarm A device that senses when you go to sleep does not have a simple mechanism to wake you up smartly - just stupid.

The Jawbone up was an unmitigated disaster - should never have been released.

My current device is the Fitbit which seems to have gotten most of the stuff right, but I still have to tell it when I fall asleep and when I am woken up. I also have the Aria Scale from fitbit.

As other commenters have echoed, the first device that will make it "totally frictionless" to record all the data will be a blockbuster.

My Ideal fitness device will also have a powerful camera that can take a fast snapshot of any food I eat, use magic algorithms to find a match to stuff known foodstuff (by using Image matching against a database of known foods) and automatically give me the calories and micro-nutirents of everything that I Eat/Drink.

Then we combine all this data with services such as WellnessFX & their Blood Markers...

Then we integrate implantable "micro-labs" that sample your blood 24/7...

Then we add in genetic data from 23andMe...

I too am frustrated by the current selection of Quantified Self gadgets. My wishlist of features for a step counter:

1. Self-charging. The Misfit Shine gets close by using a watch battery that lasts months.

2. Self-syncing.

3. API, of course, so it's easy to automatically do things with the data (like send it to http://beeminder.com !).

4. Waterproof, so I don't have to remember to take it off in the shower.

Basically I want something I can wear and never have to think about at all.

More generally, I think what's missing (extreme bias warning) with Quantified Self is that it needs to evolve toward Programmable Self: http://strata.oreilly.com/2012/01/programmable-self-motivati...

In other words, the point of collecting data about yourself should be to optimize yourself, especially fixing procrastination and other forms of akrasia like eating too much and moving too little. Sometimes just seeing your data is a nudge in that direction but in my opinion (did I mention my extreme bias as a cofounder of Beeminder) it mostly isn't.

I basically had the same problem with my Fitbit and Fuelband. I wrote a similar article/rant about this awhile back: https://medium.com/p/4dfd99a584d1

It's nuts how much manual stuff you have to do in order to get any use out of these things. These apps should be smart enough to know when I'm running and when I'm walking, when I'm sleeping and when I'm just sitting around. The hints are there. It's just a matter of capturing them.

Annoying.

I agree that the technology is not perfect and everything you want it to be but for 99% of the population who get no walking at all, it is a wake up call and helps a ton. I lost 20lbs in 6 months because of wearing fitbit and jawbone.

> Neither of the experiences felt seamless. I had to do way too much work myself.

This is the biggest problem with workout tracking IMO. You worked hard to generate that data through exercising, the device and/or app should be facilitating the data aggregation and meaning w/o the user noticing.

I made TheSquatRack to help fix this issue in the fitness tracking space. It's built upon the notion of workout routines being an analogy to programming, and enabling TSR to be able to execute/run user-made workouts and routines with multi-week progressions, modifications, automatic logging based on what was planned, and more. And naturally, share workouts, templates, routines, and meta-routines in a central searchable database users can browse, add to their training repository, and more.

Technology is moving fast, everyone seems to want to say "look at this data," but there is a lot less "here's what it means, here's common solutions people have found, and here's how to do it". TSR is the first thing I've seen that can work for the first-time gym-goer to elite athlete: giving everyone actional feedback on the data they generate.

The value of these things is correlating things and thanks to services like Human API or Exist, people will do the heavy lifting for you. I personally use Fitbit One and Basis, waiting for Amiigo to arrive, and, yes, I backed HealBe, too, although most people say it's a scam - I really need the unique data it provides. It's important to accept that none of those will be accurate. I personally can live with 20% off - some data is still better than no data, don't you agree?

>But at the end of the day I really don’t need an app to tell me that I ran 7k in the morning, walked 3k to and from work and biked five minutes to meet a friend for lunch. There is literally no value being added to my life. By none of these. This is the obvious stuff. Everyone remembers their activity during the day and I honestly don’t care if my “Fitbit friend” Tobias walked five minutes less or more than me.

Exactly why I've yet to buy one or even try one.

I think what we're seeing is "wearable tech v1.0" where the marketing is super strong, but the product is "meh". It's probably the reason Apple is taking it's time to get into this market.

My prediction - FitBit will be the next MySpace; sell for a nice price tag to the greater fool, and then someone else will come in and dominant this market (Apple is my guess).

I have had a Jawbone UP for about 8 months, and I've actually found it much more useful for sleep tracking than activity tracking. The smart alarm feature is, well, smart and I do feel less groggy in the morning.

That being said, I would still like Apple to get into this market. I know that if they were, they would do it right the first time around.

I bought a Fitbit Flex about a month ago. I am totally disappointed. It has lots of bugs. The sleep tracking (which was the main reason I bought it for) is just a very subjective/guess-like tracking mechanism. I wake up many times during the night but if my arm doesn't move much, according to the device I was sleeping. Not sure how they can improve that part. Now it simply stopped reporting my sleeps. I tell it I'm going to sleep, then in the morning I tell it I am awake and when I sync the data it has nothing in the sleeping log. The steps also seem very inaccurate. Sometimes I wake up with hundreds or thousands of steps (maybe I am a sleepwalker?)

I had exactly the same experience. Owned 1-gen UP - total fail, the product was not ready for the market. Owned 3 1-gen Fuelbands. All of them broke down at some point.

The problem I see with activity trackers is that they collect your data, but in return they do not give you qualitative suggestions how to improve your behaviour. Suggestions that made sense. The data is becoming useless. I hardly ever checked my Fuel stats during 2 years of having Fuelbands.

And I want to know myself:) Atm I have all sorts of apps that tracks activity: Moves, Human, Breeze, Rove, Fitbit and etc. Hardly getting any value from them at the moment. I hope in the long term I will. Long-term investment.

I had a pretty similar experience with the Nike FuelBand I bought. I haven't had any hardware problems, but I couldn't get over the feeling of having a hard plastic wristband on all the time. The value just wasn't there to offset that. Now it just sits on the charger on my desk, not doing much of anything. These days I mostly just use the Moves app on my phone which gives me the number of steps I walked and total distance, which is all I really care about anyway. It'll take a really integrated/seamless experience to get me to try another band.

I love this post because as an entrepreneur in the IoT space, I agree with most of what is being said. I've tried to come up with value-adding use cases for quantified-self devices as well as smart watches and most of what I've come up with has been very weak. It could be that I just haven't thought about it enough, but for most of these wrist bands, they don't seem really helpful in providing you better data than a phone. That coupled with the amount data massaging you need to do makes for a very poor experience.

I turned 40 and my metabolism went south.

I don't care if my Fitbit flex isn't the most accurate device, it's helping me put some quantification where none was needed a few years ago.

When tracking my intake, I don't care that I have to look up how many calories that Founder's breakfast stout is, now I actually know is 260.

I've gone from 'not looking at my credit card statements' to 'balancing my checking account'.

Knowing roughly where you are is half the battle.

I have exchanged to 5 Ups and all of them DOA. Since I bought from Amazon I cannot get refund from Jawbone. Now I have my Up sitting in the draw for months...

I'm looking forward to getting a fitbit one soon. I have chose it because I don't like having anything on my wrists/arms, and it also should be more accurate since it sits in my pocket and not on my arms which may move when I'm not walking. I read you can also put it in your sock to track bicycling. You can't do that with a phone.

I find the M7 processor in my iPhone 5S to do 90% of what I want. The only other time I care is when I'm directly using gym equipment, and I use an old polar watch for that (since it interoperates with the machines and hrm strap).

One solution is to use an aggregator like NudgeYourself.com - they do a great job taking any trackers you use and aggregating the data. So you can have Fitbit and Runkeeper and they'll stay automatically in sync.

"It didn’t capture my runs properly so I had to manually input those"

I don't understand this bit. I have a Fitbit Flex and best I can tell it captures my running just fine. I haven't checked that it gets the distance 100% spot on, but it seems quite close.

In my experience, Fitbit has been awesome. Keep in mind that 100% accuracy is not the goal for me. I'm interested in the lifestyle change that it starts. I nearly always hit my daily goals, over-estimate my food slightly if unsure, and have managed to lose ~12kg since mid-January. Having everything fully automated would be nice, but I think desiring that out of a device or else chucking it is missing the point.

Ahhh MAN! This same thing with the bracelet breaking happened to my Fitbit Flex - I'm freaking furious!

Slightly off-topic.

Is it just me who found the link underlining so low-contrast as to be invisible half the time?

DAE just want a programmable vibrating alarm wristband and screw all this tracking crap?