I'm glad it made sure to state that difficulty is relative in language - the Chinese learn their languages just fine afterall.
I don't think tone is as big of a problem as it's made out to be. As a foreiger who studies Mandarin I've found that with enough listening I began to pick out the tones well (although I still can't reproduce them as acurately!).
Unfortunately there is a lot of misinformation surrounding Chinese. A good book mentioned in the bibliography is The Chinese Language: Fact and Fantasy by John DeFrancis.