All these anecdotes make one wonder why these people aren't simply going to hetzner and ovh and simply get a dedicated server for just slightly more (meaning $25/month).
That being said, I do think they're great value, and I have a reverse bidding dedicated server from Hetzner, that I use as a test and staging server. But I wouldn't dream of using them for production instances though - for the amount you'd have to pay to beef up support and get access to things like out of band console access, you might as well pay for a server from Bytemark.