PowerDNS.net down for more than 11 hours

4 points·AxisOfEval··3 comments

PowerDNS (not to be confused by the DNS server of the same name) is a popular DNS hosting service based out of the Netherlands.

They've been down for over 11 hours now. There were no advisories or notices of any kind! What's worse? There is no way to communicate with them officially over the Internet. Why? They used their own services.

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There's a notice on their website homepage, something about a 3rd party's services being down, although not worded very politely. I presume lots of other people attempted to contact them about it. PS: Are you with Trilab by any chance? Look on https://www.powerdns.com/about.html "Trilab hosts a PowerDNS based DNS hosting service called "PowerDNS.Net Hosting". This is a service of Trilab, and not of PowerDNS.COM BV."

Their homepage is http://powerdns.net/, *not* http://powerdns.com/; and yes they are incorporated as TriLab. Like I said, they're (PowerDNS application & TriLab) hosted on their own their own infrastructure, which is currently hosed.

So basically, PowerDNS.COM BV is doing a public service to TriLab BV by putting up a notice. And of course, one is bound to lose politesse when held responsible for stuff one hasn't done or isn't responsible for.

And, no I am not with Trilab and I have nothing to do with their service besides being a harrowed *paying* customer.

Edit: Blog post by the people at PowerDNS BV (not related to PowerDNS.NET) http://blog.powerdns.com/2014/04/13/on-powerdns-com-and-expr...

They must have been using PowerDNS.

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