Care you explain how you arrived to that conclusion?

I don't follow, what are you getting at?

Per Yegge's post about Amazon's use of interfaces everywhere internally (https://plus.google.com/+RipRowan/posts/eVeouesvaVX), he/Amazon is probably the prime user.

It means Bezos can't entirely relate to the AWS customer (which isn't retail, but a developer or technical organization), or fixing it isn't nearly as easy?

That's a loaded accusation, but its the best I can come up with as a response.