Hi curiousDog, if you're paying for one of our support packages (https://cloud.google.com/support/) and you're not happy, I'd be interested to hear about what's not working for you. You can email me at dewitt at google.

(If the free support isn't working, I'd still be interested, but also would likely recommend you consider signing up for a Silver or Gold package if you're building a business on GCP. Thanks!)

you can buy their premium support packages which actually offer really good support. If you're doing anything serious on the cloud platform its super cheap and totally worth it.