There will not be a massive XP infection on April 8th, it will come at least a few weeks after that ;)
We are charging extra for any custom work to allow for testing and bug resolution specific to ancient combinations, and refusing to address superficial issues at all without a full change request and appropriate payment, but we simply can't refuse to aupport XP+IE8 without telling them to take their £20,000/month elsewhere.
We do have big new potential customers on the horizon, and they are more up-to-date in that respect. Maybe if these people don't upgrade soon and we do get huge new contracts, we'll be in a position to say "your choice, upgrade or go be a problem to our competitors" come the next contract round. I hope so.