Take chess as an example. It's an EXP-TIME complete game with a branching factor of 35, and AI techniques win pretty much all of the time. In this case you're looking at a much simpler game (if you treat it as an expectiminimax problem, you alternate between turns with a branching factor of less than or equal to 4 and ones with a branching factor of less than or equal to 32). The game is much less complicated than chess. The game tree is really small, meaning that it should be tractable to most AI techniques.
Even though it is reasonable to 'solve' the problem, there are board setups that are unwinnable. Since the player has a lot more power over the game in placing tiles than the agent does in moving them, it is easier for the player to force the game to one of the unwinnable states than it is for the agent to prevent these things. Even if the agent is acting optimally, the player should still be able to win.
You say this game is less complicated than chess, but what measure of complexity are you talking about? Might it be computational complexity? Computer scientists of all people know that simple rules can provide arbitrary complexity.
This game is MUCH easier than the original, at least for me. I never managed to beat the original, but on the other hand I've yet to be beaten by the AI.
This makes it smell like a PSPACE-hard problem (if you make the board size arbitrary).
[EDIT] Now I see what you mean, that you could start in a position where you can guarantee a win and so being in P doesn't matter (the computer would just be able to tell quickly that it cannot win if you play optimally). But this also isn't satisfying because it seems unlikely that a random starting position would put you in such a state (since it's so early in the game!).
Edit: Try to play it the other way, too. Try dropping tiles in the best most convenient pattern for the AI. Notice the amount of clutter that inevitably results when reaching higher numbers. An interesting question would be, if you control both the tile placement and movement, what is the highest number you can reach? With the constraint you can place only 2s.
So let me be formal. I'm posing the following decision problem: given a target score n and some initial board configuration of size (k * k), can one player force a score of at least n? I conjecture this problem is PSPACE-hard.
Your claim is that if n >= 2048 and k = 4 then the answer is always no (though I don't buy your justification). My question is more general, and it's clear that there is not a constant answer (e.g. if n is 2 the answer is always yes, but for some sufficiently large n the answer is always no)