Tell HN: Paypal APIs are Down | Hacker News Reader

Tell HN: Paypal APIs are Down

developer.paypal-portal.com

Remember when Google had an outage with App Engine a few weeks ago and afterwards, once it was resolved, they published a lengthy and detailed technical post-mortem on what wrong and how they were planning to fix it to prevent the same type of problem in the future?

Paypal is a service that people pay for too. Where is their post-mortem?

Terrible that they didn't notify us via email or something. I saw a bunch of declines come through and customer complaints before I had to search the web to find out what was happening.

The Authorize.net downtime a few weeks ago was just as bad if not worse. They didn't even send an update+apology after things came back up. Terrible customer service.

Thank you for posting this. After today's incident I was 100% certain I was going to switch to Authorize.net. Why did both companies not send out notification emails!? Doesn't seem like too much to ask.

Auth.net did have a twitter account where they were keeping everyone posted on the progress.

It's not just the APIs -- ALL OF PAYPAL has been down intermittently all morning, especially authentication.

From about 10:40 to 11:40 they went as far as turning paypal.com into a static page with just this on it:

  We're sprucing things up right now, but we should be done by 11:20 AM PDT.

  Want the details? Checkout the PayPal Announcement Board.
  http://announcements.paypal.com/us/

Seeing a few PayPal checkout failures in our log. Wonder how many didnt even make it to the blog. Authorize and PayPal outages all in a few weeks. Bad for business!

Blog says they are currently experiencing 10s delays on the API. Blog took like 20 seconds to come up for me.

http://news.ycombinator.com/item?id=739856

yeah, probably better to link directly to paypal's dev communication than a techcrunch post on this one.

reddit down as well or just me?

It seems to be having issues, yeah. Spottiness.

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