Last week I ordered one of their small servers (PS-1). Although their site is in English, the registration form was in French and despite giving me a drop-down to choose another language, there wasn't one. I complete the process and I am asked to email them a copy of my ID and a utility bill for verification. I did so and never heard back from them. This is unacceptable and I can't think of many worse cases of contact from companies. I sent you a copy of my ID and you do not even reply back? Even a Nigerian prince would be more polite than this.
Also in the past, I gave them a try with the €2.99 offer. They just canceled my order because it couldn't be "validated". I can understand if they have problems, but I expect them to be more straightforward.