I like the element of social engineering in this!
The person enquiring has clearly baited the support rep into disclosing more info than they would have if it was just a bland question about the release date.
The person enquiring has clearly baited the support rep into disclosing more info than they would have if it was just a bland question about the release date.
Maybe that?
I'm a fan of Sublime and their support is solid so you can chalk it up to that if you want. Have it your way.