I often interact with people who work for corporations like that. They usually don't care about the company because the company won't acknowledge any extra effort on their part. All that's expected from them is to comply with what they are asked to do.

If person A calls me to do X, from the point of view of the company all that matters is that X is done. If A comes back with a complaint from me about Y, from the point of view of the company A is wasting her time.

He says "if you are not proud, go somewhere else" but that's wrong. She may need the salary and be satisfied with her conditions. Who says she has to be proud? He's the one with the problem. Seth, if you are not happy then do business with a different company.