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Awesome interview, congrats!! Sam definitely has the substance, he's just getting started.

While the trend with voice may be falling, I actually hate email/txt a lot of times (at least via the phone). I much rather have a phone call and make a decision quickly, rather than going back and forth. Texting annoys me, maybe I'm alone with that opinion.

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just my opinion but text is popular because you don't have to make those decisions quickly. it lets you communicate with less exposure.

if you don't know how to reply to a certain statement, you have time to think it over or not reply at all where with voice if you do not reply, the other side will have an easier time pressuring you into it.

It's a temporary warp in userspace. Text is like going backward from broadband to a 1400 baud modem. Voice communicates so much more. So that will change as the user base ages. Seen many skateboards lately?

Voice expresses more emotion, but it will never be able to match text in raw consumption speed.

Instead, I'll bet that voice transcription picks up. People who prefer text will be able to get it from a voice transcription.

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